s92bet Terms & Conditions —
Your Rights, Rules & Responsibilities

In these Terms & Conditions, the following definitions apply throughout unless the context requires otherwise:

• "s92bet" or "the Platform" refers to the online gaming platform accessible at s92bet.pro, operated by the s92bet group of companies.
• "Player" or "You" means any natural person who has registered an account on s92bet and is using the Platform's services.
• "Account" means the individual registered account held by a Player on s92bet, including the associated PKR wallet balance.
• "PKR" means Pakistani Rupee, the sole currency in which s92bet denominated balances, deposits, withdrawals, bets, and payouts for Pakistan-based players.
• "Bonus Funds" means any promotional credits, free spin value, or reload bonus amount credited to a Player's Account by s92bet under an active promotion.
• "Wagering Requirement" means the number of times a Bonus amount (or Bonus plus Deposit amount, as specified in the relevant promotion) must be wagered on eligible games before withdrawal of associated winnings is permitted.
• "Real Money Funds" means PKR deposited directly by a Player, as distinct from Bonus Funds credited by s92bet.
• "Restricted Jurisdiction" means any territory in which online gaming is prohibited by applicable law, or any territory expressly excluded by s92bet's operating policy.
• "Know Your Customer" ("KYC") means the identity and address verification process s92bet applies to Player Accounts in accordance with its anti-money-laundering obligations.
• "Self-Exclusion" means a voluntary, player-initiated restriction on Account access for a defined period or permanently, activated through s92bet's responsible gaming tools.

To be eligible to open and maintain an s92bet Account, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout the life of your Account:

1. You are a natural person aged 18 years or over.
2. You are not a resident of, or physically located in, a Restricted Jurisdiction at the time of your gaming session.
3. You are acting on your own behalf and not as an agent, representative, or nominee for any third party.
4. You do not already hold an active or suspended s92bet Account. s92bet permits one Account per individual, per household, per device, and per shared payment method.
5. You have not previously been self-excluded from s92bet or subject to a permanent account closure for a breach of these Terms.
6. You have full legal capacity to enter into a binding agreement under applicable law.
7. You are using your own funds to deposit and wager on s92bet. Funds deposited must not derive from criminal activity or any source that would give rise to a money-laundering risk.

When registering an Account on s92bet, you are required to provide accurate, current, and complete information including your full legal name, date of birth, Pakistani mobile number, and any other details requested during the registration process. You confirm that all information submitted is truthful and belongs to you personally.

s92bet reserves the right to request documentary verification of any information provided at registration at any point during the life of your Account. Acceptable identity documents include a valid Pakistani CNIC (Computerised National Identity Card), passport, or other government-issued photo identification. Proof of address may be required for higher-value withdrawal requests.

s92bet operates a strict one-account policy. Opening a second Account — whether in your own name, under a different name, via a different email address or mobile number, or through a third party — constitutes a material breach of these Terms. All Accounts found to be duplicates will be closed, all associated balances (including Real Money Funds and winnings) may be voided, and the registered payment methods may be blocked from future use on s92bet.

You are responsible for ensuring that the email address and Pakistani mobile number registered to your s92bet Account remain valid, active, and accessible to you. s92bet uses the registered mobile number as the primary channel for account security OTPs and recovery communications. If your mobile number changes, update it in Account Settings immediately.

You are solely responsible for maintaining the confidentiality of your s92bet login credentials — your username, password, and any two-step verification codes sent to your registered mobile number. You must not share your login credentials with any other person under any circumstances.

s92bet will never ask for your password via live chat, email, SMS, or any other communication channel. Any communication purporting to be from s92bet requesting your password should be treated as a phishing attempt and reported to s92bet support immediately at the email address listed in these Terms.

You are responsible for all activity that occurs on your s92bet Account when accessed using your credentials — regardless of whether that activity was authorised by you. If you suspect that your credentials have been compromised, you must notify s92bet immediately via live chat support and change your password without delay. s92bet will not be liable for losses arising from unauthorised account access where the Player has failed to maintain credential security.

Session Timeout

s92bet implements an automatic session timeout after 30 minutes of inactivity as a security measure. Players accessing s92bet from shared or public devices should additionally use the manual Log Out function after every session and should not enable the "Remember Me" login option on shared devices.

s92bet accepts deposits in Pakistani Rupees (PKR) exclusively via the payment methods listed on the Cashier page of the Platform, which currently includes Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, and MCB Bank. The list of supported methods is subject to change; the current list displayed in the Cashier at the time of your deposit is authoritative.

The minimum deposit on s92bet is 1,000 PKR. Individual payment providers may impose their own minimum or maximum single-transaction limits that may be higher or lower than s92bet's platform minimum; the more restrictive limit applies in each case.

All deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are not permitted. If s92bet identifies a deposit originating from a payment method not registered to the Account holder, the deposit may be reversed, the Account may be suspended pending investigation, and the associated funds may be held pending satisfactory verification of the source.

s92bet does not charge a platform fee on any deposit via any supported Pakistan payment method. Third-party charges levied by your payment provider are outside s92bet's control and will not be reimbursed by s92bet.

Withdrawals from your s92bet Account are processed to the same payment method used for your most recent qualifying deposit, subject to the method being available for withdrawals. s92bet applies a "same method" withdrawal policy as an anti-fraud and anti-money-laundering measure. Where the deposit method is not available for withdrawal, s92bet will request an alternative method that must be registered in your name.

Withdrawal requests are subject to KYC verification. For first-time withdrawals and for withdrawals exceeding certain PKR thresholds (as specified in the Cashier at the time of the request), identity verification documents may be required before the withdrawal is processed. s92bet will request these documents via your registered email or mobile number and will process the withdrawal promptly upon receipt of satisfactory documentation.

Estimated processing timelines are as follows: Easypaisa and JazzCash withdrawals are typically processed within 3 to 15 minutes of approval confirmation; Raast and bank transfers are typically processed within 1 to 24 hours of approval confirmation, subject to the receiving bank's processing schedule. These timelines are estimates and may be extended during periods of high volume or where additional verification is required.

s92bet does not charge a platform withdrawal fee on any supported Pakistan payment method. Any fees levied by the receiving bank or payment provider are outside s92bet's control.

s92bet offers various promotions to registered Pakistan players from time to time, including deposit match bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. The specific terms applicable to each promotion — including the Wagering Requirement, eligible games, maximum bet per spin/hand while a bonus is active, expiry date, and any game-category exclusions — are published on the relevant promotion page at the time the promotion is live.

General Bonus Conditions

• Bonuses are credited to the Bonus Funds balance of your s92bet Account and are not part of your Real Money Funds until the applicable Wagering Requirement has been completed.
• The standard maximum bet per round while a bonus is active is 500 PKR (or currency equivalent), unless the specific promotion states otherwise. Placing bets in excess of the maximum bet limit while a bonus is active may result in the bonus being voided.
• Contributions from different game categories towards Wagering Requirements vary. Typically, slot games contribute 100%, live casino table games contribute between 10%–20%, and certain game categories may contribute 0%. Exact contribution rates are stated in each individual promotion's terms.
• Bonuses expire 30 days from the date of crediting unless a different expiry period is specified in the relevant promotion terms. Expired bonuses and any associated winnings are voided automatically.
• Only one bonus may be active on your s92bet Account at any given time. Where multiple bonuses are available, they will be queued and applied in the order in which they were credited.
• s92bet reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion is withdrawn mid-campaign, players who have already claimed the bonus will be permitted to complete the applicable Wagering Requirement under the terms that were in place at the time of their claim.

All games available on s92bet are governed by their individual game rules, which are accessible from within each game's interface. In the event of any conflict between the individual game rules and these Terms & Conditions, the individual game rules apply to game-specific matters, and these Terms apply to all other matters relating to your Account.

All PKR bets accepted by s92bet are final once the betting window for that round has closed. Settled bet outcomes are displayed in your Account's transaction history and are final subject to the dispute resolution process below.

Technical Errors

In the event of a technical malfunction, system error, or communication failure that affects the outcome of a game round, s92bet reserves the right to void affected bets and return the corresponding PKR stake to the Player's Account. s92bet is not liable for any loss of winnings, anticipated winnings, or opportunity costs arising from a technical error, whether or not the error was within s92bet's control.

Maximum Win Limits

s92bet applies a maximum win limit per single game event or game session. The current maximum PKR win per single event is 50,000,000 PKR unless a specific product or game category carries a different stated limit. Winnings in excess of the applicable maximum win limit will be reduced to the maximum win limit. s92bet will communicate any changes to maximum win limits via the Platform's announcements section with reasonable notice.

Dispute Resolution

Any dispute regarding the outcome or settlement of a bet must be raised with s92bet's customer support team via live chat or email within 30 days of the disputed outcome being recorded in your Account. Disputes raised after this period may not be considered. s92bet's decision on any dispute, made after a full review of the relevant game logs and account records, is final and binding unless the Player escalates through the applicable regulatory complaint procedure.

The following conduct is strictly prohibited on s92bet and constitutes a material breach of these Terms. s92bet monitors account activity for indicators of prohibited conduct using automated systems and manual review.

• Opening Multiple Accounts: Registering more than one s92bet Account per individual, per household, per device, or per shared payment method.
• Underage Gambling: Using s92bet if you are under 18 years of age, or permitting or facilitating access by a person under 18.
• Bonus Abuse: Any activity designed to exploit s92bet's promotional structure including but not limited to multi-accounting for bonus claiming, low-variance bonus clearing, arbitrage, and coordinated bonus exploitation.
• Collusion: Coordinating with other players at shared live casino tables or in any game format to gain an unfair advantage, including chip-dumping and hand-sharing in poker variants.
• Use of Automated Tools: Using bots, scripts, automated betting software, or any other tool that automates, assists, or supplements the decision-making process on s92bet without express written permission from s92bet.
• Account Sharing: Sharing login credentials with any third party, allowing a third party to operate your s92bet Account, or operating a third party's s92bet Account on their behalf.
• Fraudulent Deposits: Using stolen, unauthorised, disputed, or otherwise fraudulently obtained payment credentials to fund your s92bet Account.
• Money Laundering: Using s92bet in any manner that constitutes, or appears to constitute, money laundering, terrorist financing, or any other financial crime.
• Exploiting Software Errors: Exploiting any error, bug, glitch, or misconfiguration in s92bet's software or game configuration to gain an advantage not intended by the Platform.
• Chargebacks: Initiating a chargeback, payment reversal, or dispute through your payment provider for funds that have been validly deposited and used on s92bet.

s92bet reserves the right to suspend, restrict, or permanently close any Player Account at any time and without prior notice where:

• s92bet has reasonable grounds to believe that a Player has breached any provision of these Terms;
• A Player has provided false, misleading, or unverifiable registration information;
• A Player has failed to complete required KYC verification within the timeframe requested;
• s92bet is required to do so by an applicable legal obligation or regulatory direction;
• The Account shows indicators of prohibited conduct as described in Article 9;
• A valid Self-Exclusion request has been received from the Account holder.

Where an Account is suspended pending investigation, Real Money Funds held in the Account will not be released until the investigation is resolved. Where a breach is confirmed, s92bet reserves the right to forfeit all Bonus Funds, Bonus-derived winnings, and in cases of fraud or money laundering, all Account balances, to the extent permitted by applicable law.

Where an Account is closed at s92bet's discretion for reasons other than a confirmed breach — for example, due to regulatory changes or commercial decisions — Real Money Funds held in the Account will be returned to the Player via the registered payment method after completion of any required verification. Return of funds may take up to 30 days from the date of closure notification.

Available Responsible Gaming Tools

• Deposit Limits: Daily, weekly, or monthly PKR deposit limits that take effect immediately upon being set and cannot be increased for a period of 24 hours after setting.
• Loss Limits: Daily, weekly, or monthly PKR loss limits that restrict play once the specified net loss amount has been reached in the relevant period.
• Session Timers: Configurable alerts that notify you when a specified play duration has been reached.
• Cooling-Off Periods: Voluntary temporary account restrictions of 24 hours, 48 hours, 7 days, or 30 days, during which login, deposits, and play are suspended.
• Self-Exclusion: Voluntary account closure for a minimum period of 6 months, during which the Account cannot be reactivated under any circumstances, including at the Player's own request.

Self-Exclusion Process

To invoke Self-Exclusion, navigate to Account Settings and select the Self-Exclusion option, or contact s92bet support via live chat at any time. Self-Exclusion takes effect within 24 hours of the request being confirmed. During an active Self-Exclusion period, s92bet will not send any promotional communications to the excluded Account and will not reverse the exclusion for any reason until the minimum exclusion period has elapsed. Real Money Funds remaining in the Account at the time of Self-Exclusion will be held securely and returned at the end of the exclusion period or upon verified request.

All content on the s92bet Platform — including but not limited to software code, database structures, game interfaces, graphical designs, text content, trademarks, logos, and trade names (including the s92bet brand name and logo) — is the exclusive intellectual property of s92bet or its licensors and is protected by applicable intellectual property law.

By registering an Account on s92bet, you are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, recreational gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, commercially exploit, or transmit any content from the s92bet Platform without s92bet's prior written consent.

You may not use the s92bet name, logo, or any other brand element in connection with any third-party website, service, promotional material, or application without express written authorisation from s92bet. Unauthorised use of s92bet's intellectual property constitutes infringement and may result in legal action.

To the maximum extent permitted by applicable law, s92bet's total aggregate liability to any Player in connection with the use of the Platform (including any game, transaction, or account action) shall not exceed the total PKR amount deposited by that Player in the 30 days preceding the event giving rise to the claim.

s92bet is not liable for:

• Loss of profits, anticipated winnings, or business opportunities arising from unavailability of the Platform or any game thereon;
• Indirect, consequential, or special losses of any kind;
• Losses arising from a Player's reliance on inaccurate game statistics, historical data, or third-party information;
• Losses arising from a technical failure, internet outage, or device malfunction on the Player's side;
• Losses arising from the Player's failure to comply with these Terms or applicable account security obligations;
• Decisions made by a Player under the influence of any substance, emotional distress, or impaired judgment.

Nothing in these Terms excludes or limits s92bet's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

The collection, storage, use, and protection of personal data provided by Players is governed by s92bet's Privacy Policy, which is published separately on the s92bet Platform and forms an integral part of the agreement between s92bet and each Player. By accepting these Terms, you also accept s92bet's Privacy Policy in full.

In summary, s92bet collects personal data for the purposes of account registration, identity verification, payment processing, fraud prevention, anti-money-laundering compliance, customer support, and the delivery of relevant promotional communications to Players who have opted in. s92bet does not sell personal data to third parties for marketing purposes.

You have the right to request access to, correction of, or deletion of your personal data held by s92bet, subject to s92bet's legal obligations to retain certain data for regulatory compliance purposes. Data requests should be directed to s92bet's support team.

s92bet reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they affect Player rights or obligations in a meaningful way — s92bet will provide at least 14 days' advance notice to registered Players via the email address or mobile number registered to their Account, and by displaying a prominent notice on the Platform.

Your continued use of s92bet after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree with a material amendment, you may close your Account before the effective date and withdraw your Real Money Funds without penalty. To close your Account before an amendment takes effect, contact s92bet support via live chat.

Non-material amendments — such as corrections of typographical errors, clarifications that do not alter the substance of any provision, or updates to reflect changes in third-party payment providers — may be made without advance notice and take effect immediately upon publication on the Platform.

These Terms & Conditions, and any dispute arising out of or in connection with them or the use of s92bet, shall be governed by and construed in accordance with applicable international gaming law and the terms of s92bet's operating licence. For Players located in Pakistan, these Terms are communicated and intended to be understood in the English language.

Any dispute that cannot be resolved by s92bet's internal dispute resolution process (as described in Article 8) may be referred to an independent third-party adjudicator. The details of s92bet's applicable dispute resolution body are available from s92bet's customer support team upon request.

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable to any extent, that provision shall be severed from the remaining Terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.